Responsible Gaming at tbji
tbji is committed to keeping gambling fun, fair, and safe for every player in Bangladesh. We provide the tools, information, and support you need to stay in control of your gaming activity.
Gambling as Entertainment
Gambling at tbji is designed to be a form of entertainment — a way for adults in Bangladesh to enjoy cricket betting, live casino, slots, and crash games in a safe and controlled environment. Like any form of entertainment, it comes with a cost, and players should only ever wager money they can comfortably afford to lose.
Gambling is not a reliable way to make money, and no betting system or strategy can guarantee a profit over time. Each bet is independent, and outcomes are determined by certified random processes. If you find that gambling is no longer fun — or if it is causing financial, emotional, or relationship difficulties — tbji encourages you to use our player protection tools or contact our support team for assistance.
tbji never sends promotional offers to players who have activated self-exclusion or a cooling-off period. Your decision to pause or stop playing is respected immediately and without question.
Player Protection Tools
tbji provides a range of responsible gaming tools that put you in control of your own playing experience. All tools can be activated by contacting our 24/7 support team:
Recognising Problem Gambling
Problem gambling can develop gradually, and it is not always easy to recognise the signs in yourself. If any of the following apply to you — or someone you know — it may be time to seek help:
- Spending more money on gambling than you originally planned or can afford
- Chasing losses — continuing to bet in order to recover money already lost
- Gambling with money needed for essential expenses such as rent, food, or bills
- Feeling anxious, irritable, or restless when not gambling or when trying to stop
- Hiding gambling activity or lying to family and friends about how much time or money is spent
- Borrowing money or selling possessions to fund gambling activity
- Gambling becoming the primary focus of daily life, affecting work, relationships, or mental health
Recognising these signs is the first step toward getting back in control. tbji's support team is available 24/7 to listen, help you activate protection tools, or guide you toward professional support services.
Self-Exclusion: How It Works
Self-exclusion is one of the most effective tools available to players who feel they need to take a break from gambling. When you activate self-exclusion on your tbji account, you are blocked from logging in, making deposits, or placing bets for the duration of your chosen exclusion period.
To request self-exclusion on your tbji account, follow these steps:
- 1 Contact SupportReach the tbji support team via the platform's live chat or email at [email protected].
- 2 State Your RequestTell the support agent that you want to activate self-exclusion and specify your preferred exclusion period (e.g. 1 month, 6 months, 1 year, or permanent).
- 3 Confirmationtbji will process your self-exclusion request promptly. You will receive a confirmation that your account has been restricted.
- 4 Marketing Opt-OutAll promotional communications will be stopped immediately. tbji will not send you bonus offers or marketing messages during your exclusion period.
Once a self-exclusion period is set, it cannot be shortened or reversed before the agreed end date. This is intentional — it ensures the tool works as designed, giving you a genuine break from the platform. If you wish to extend your exclusion period, contact support at any time.
Deposit Limits Explained
Setting a deposit limit is one of the simplest and most practical ways to keep your gambling spending under control. tbji allows players to set a maximum deposit amount for a given time window — daily, weekly, or monthly — so that it becomes physically impossible to deposit beyond your chosen threshold during that period.
Key things to know about deposit limits at tbji:
- Limits can be increased only after a cooling-off period (typically 7 days) to prevent impulsive decisions during a losing session
- Limits can be reduced immediately at any time — reductions take effect right away with no waiting period
- Deposit limits apply to all payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard
To set or adjust your deposit limit, contact the tbji support team. Our agents are available around the clock and will process your request immediately. We recommend all players — especially new players — to consider setting a deposit limit from day one.
Session Time-Out and Cooling-Off
Extended or emotionally charged gaming sessions can sometimes lead to poor decisions. tbji's session time-out and cooling-off features are designed to interrupt that pattern before it leads to regrettable outcomes.
tbji offers two levels of time-based player protection:
Age Verification and Protecting Minors
tbji is strictly an adults-only platform. Access is limited to individuals who are 21 years of age or older. This is not just a tbji policy — it is a fundamental responsible gaming principle and a non-negotiable requirement for all players on the platform.
During the registration process and at any point during account activity, tbji may request identity and age verification documents. This may include a national ID card, passport, or other government-issued identification. Failure to provide valid documentation when requested will result in account suspension until verification is completed. We encourage parents and guardians to use internet filtering tools to prevent underage individuals from accessing online gambling platforms.
If you suspect that a minor in your household has accessed or is attempting to access the tbji platform, contact our support team immediately at [email protected] — displayed as plain text, not a clickable link. We will act swiftly to close the account and will never penalise a family member for making such a report in good faith.
Getting Help and Support
If you feel that gambling is becoming a problem for you or someone you care about, please do not wait. Help is available. tbji's support team can assist you in activating any of the player protection tools described on this page, and we can also point you toward additional resources:
Remember: reaching out for help is always the right decision. tbji is committed to supporting every player — not just when you are winning, but especially when you need a break or a helping hand.
tbji's Commitment to Responsible Gaming
Responsible gaming is not a box-ticking exercise at tbji — it is a core part of how we operate. Every feature, every bonus, and every promotion on the platform is designed with player welfare in mind. We train our support staff to identify the early signs of problem gambling and to respond with empathy and appropriate action. We do not push players toward higher deposits or longer sessions for the sake of short-term revenue.
We believe that a player who feels safe and respected is a player who will enjoy tbji for years to come. Short-term profits mean nothing to us if they come at the cost of a player's wellbeing. That is why we invest in responsible gaming infrastructure, staff training, and player support tools — and why we will continue to improve these as our platform grows.
tbji uses SSL encryption, fair play certified game providers, and strict KYC protocols to ensure the platform is secure, transparent, and safe for all players in Bangladesh. Your trust is our most valuable asset.
Ready to Play Responsibly?
Enjoy everything tbji has to offer — cricket betting, live casino, slots, and more — knowing that our responsible gaming tools are always here when you need them.