Legal Document

tbji Privacy Policy

Your privacy is important to us. This Privacy Policy explains what personal information tbji collects, how we use it, and the choices available to you as a player on our platform.

Introduction

📅 Last updated: January 2026

This Privacy Policy ("Policy") describes how tbji ("we", "us", "Platform") collects, processes, stores, and protects personal data submitted by users ("you", "Player") when accessing or using the tbji website, mobile site, and all associated gaming and betting services. This Policy is incorporated into and forms part of the tbji Terms and Conditions.

By registering an account or continuing to use the tbji platform, you acknowledge that you have read this Policy and consent to the collection and use of your personal data as described. If you do not agree to this Policy, please discontinue use of the platform and contact tbji support to request account closure.

🔐 tbji is committed to handling all player data with the highest standards of care and confidentiality. We implement industry-standard SSL encryption, access controls, and secure data handling practices across every layer of our platform to keep your information safe.

Privacy at a Glance

📋
Data We Collect
Account details, transaction history, device and usage data
🔒
SSL Secured
All data in transit protected by SSL encryption
🚫
No Data Sales
We never sell your personal data to third parties
✋
Your Rights
Access, correct, or request deletion of your data anytime
🍪
Cookies Used
Essential and analytics cookies to improve your experience
📩
Contact Us
Reach our support team at [email protected] for any privacy queries

1. Information We Collect

tbji collects personal data that is necessary to provide a safe, compliant, and functional gaming and betting platform. The categories of information we collect are described below:

Category 1.1
Registration and Identity Data
When you create a tbji account, we collect your full name, date of birth, email address, mobile phone number, and a chosen username. Where age or identity verification is required, we may also collect a copy of your national ID card, passport, or other government-issued identification document. This information is used to verify your identity, confirm that you meet the minimum age requirement of 21, and maintain the integrity of our platform.
Category 1.2
Financial and Transaction Data
To process deposits and withdrawals, tbji collects your payment method details — this includes mobile financial service identifiers (such as your bKash, Nagad, or Rocket account number), transaction reference numbers, and deposit and withdrawal amounts and timestamps. We do not store full card numbers or complete banking credentials on our servers. All financial data is handled via secure, encrypted channels.
Category 1.3
Technical and Usage Data
When you access the tbji platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, screen resolution, referring URLs, pages visited, session duration, and game play history. This technical data is used to maintain platform security, detect fraud, improve service quality, and personalise your experience. We do not use this data to identify you personally outside of fraud detection and security contexts.

2. How We Use Your Information

tbji uses the personal data we collect for the following purposes, all of which are necessary to deliver and improve our platform services:

  • To create and manage your tbji account and verify your identity in accordance with our Know Your Customer (KYC) requirements
  • To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain an accurate record of all financial transactions
  • To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform
  • To personalise your experience, including showing relevant game recommendations, bonus offers, and promotional content based on your activity
  • To send service communications including account notifications, security alerts, transaction confirmations, and support responses
  • To comply with applicable legal and regulatory obligations, and to respond to lawful requests from law enforcement or other competent authorities

tbji does NOT use your personal data to make automated decisions that significantly affect your legal rights or your ability to use our platform, beyond standard security and fraud detection systems which are a necessary part of operating any online financial services platform.

3. Sharing Your Information

tbji does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may share your data only in the following limited and necessary circumstances:

Clause 3.1
Payment Service Providers
To facilitate deposits and withdrawals, tbji shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card processing networks such as Visa and Mastercard. These providers process payment data solely for the purpose of completing your transaction and are bound by their own privacy and security standards. tbji does not share more data than is strictly necessary for payment processing.
Clause 3.2
Technology and Service Partners
tbji works with carefully selected technology service providers for platform hosting, game delivery, customer support tooling, and fraud prevention. These partners may access limited personal data only to the extent necessary to deliver their contracted services to tbji. All such partners are contractually bound to keep your data confidential and to use it only for the agreed purpose.
Clause 3.3
Legal and Regulatory Disclosure
tbji may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or in connection with any investigation into suspected fraud, money laundering, or other illegal activity involving the tbji platform. In all such cases, tbji will disclose only the minimum data required to satisfy the legal obligation.

4. Payment Data and Financial Information

Given the nature of tbji as an online gaming and betting platform, the collection and processing of financial data is a core part of our operations. The following additional provisions apply specifically to financial and payment-related information:

Clause 4.1
Transaction Records
tbji maintains complete records of all deposits, withdrawals, bonus credits, wagering activity, and account balance changes. These records are retained for a minimum period required by applicable legal and financial regulations and may be used in the event of a dispute, fraud investigation, or regulatory inquiry. Players may request a copy of their transaction history by contacting tbji support.
Clause 4.2
Payment Method Security
tbji does not store sensitive payment credentials such as full bKash PINs, complete card numbers, or internet banking passwords. Transactions are processed directly through the payment provider's own secure environment. We retain only the minimum identifiers needed to associate a transaction with your tbji account — for example, a masked account reference such as the last four digits of an account number. All payment data in transit is protected by SSL encryption.

5. Cookies and Tracking Technologies

tbji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse site usage. Below is a summary of the types of cookies we use and your options:

Cookie Type A
Essential Cookies
Essential cookies are required for the tbji platform to function correctly. They maintain your login session, remember your language preference, enable secure page transitions, and support the core functionality of account management, deposits, and game loading. These cookies cannot be disabled without preventing the platform from working. They do not track you across other websites.
Cookie Type B
Analytics Cookies
tbji uses analytics cookies to understand how players navigate and use the platform. This data helps us identify technical issues, improve page performance, and make informed decisions about new features and content. Analytics data is aggregated and anonymised wherever possible. No analytics cookie is used to identify you personally or to track your behaviour on other websites.
ℹ️ You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling analytics cookies will not affect your ability to use the tbji platform — it will only limit our ability to improve the service based on aggregated usage data.

6. Data Retention and Security

tbji retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following principles govern our data retention and security practices:

Clause 6.1
Retention Periods
Account data is retained for the duration of your active account and for a period after account closure as required by applicable financial and anti-money-laundering regulations. Transaction records are retained for a minimum of five years from the date of the transaction. Technical and usage data is retained for shorter periods consistent with its operational purpose, typically up to twelve months, after which it is deleted or fully anonymised.
Clause 6.2
Security Measures
tbji implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include SSL encryption for all data in transit, access controls that restrict data access to authorised personnel only, regular security audits, and secure server infrastructure. While we make every reasonable effort to protect your data, no online system can guarantee absolute security, and you remain responsible for keeping your login credentials confidential.

7. Your Rights

As a tbji player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the tbji support team:

  • 👁️ Right of AccessYou may request a copy of the personal data tbji holds about you at any time.
  • ✏️ Right of RectificationYou may request correction of any inaccurate or incomplete personal data we hold about you.
  • 🗑️ Right of ErasureYou may request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to any legal retention obligations.
  • 📤 Right of PortabilityYou may request a structured copy of the personal data you have provided to tbji in a commonly used, machine-readable format.
  • 🛑 Right to ObjectYou may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.

To submit a data rights request, contact the tbji support team at [email protected] — note this address is displayed as plain text only and is not a clickable link. We aim to respond to all valid data rights requests within 30 days of receipt. In some cases involving complex requests or legal consultations, this period may be extended, and we will notify you accordingly.

8. Policy Changes and Contact

tbji reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Your continued use of the tbji platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

This Privacy Policy is governed by and construed in accordance with applicable laws. If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions will continue to apply in full. This Policy does not limit any rights you may have under applicable data protection legislation. If you have any concerns about how tbji handles your personal data, please contact our support team in the first instance.

For all privacy-related queries, contact the tbji support team. Our support email is [email protected] — displayed as plain text only, not a clickable link. Support is available 24/7 and we treat all privacy queries with strict confidentiality.

Explore the tbji Platform

Now that you know how we protect your data, explore everything tbji has to offer — cricket betting, live casino, slots, and crash games await.